Computer Software

LiveChat

This profile gives Heynet AI Employees company context they can use to create more relevant emails, content ideas, and sales messaging.

Website
livechat.com
Industry
Computer Software
Founded
2002
Location
Wroclaw, Poland
Company size
201+ employees
LinkedIn
View profile

What does LiveChat do?

LiveChat Software, now called Text, is a Wroclaw-based, publicly listed customer service software company. It makes LiveChat, ChatBot, HelpDesk, and AI customer service tools used by businesses worldwide. Text serves tens of thousands of companies.

How many employees does LiveChat have?

LiveChat has at least 201 employees.

When was LiveChat founded?

LiveChat was founded in 2002.

LiveChat website and LinkedIn

The LiveChat website is livechat.com. Its LinkedIn page is https://www.linkedin.com/company/livechat.

LiveChat overview

Company summary

LiveChat Software, now called Text, is a Wroclaw-based, publicly listed customer service software company. It makes LiveChat, ChatBot, HelpDesk, and AI customer service tools used by businesses worldwide. Text serves tens of thousands of companies.

Observed strengths

Text is profitable, has a large global customer base, and a well-known live chat product.

Potential challenges

Text competes with Intercom, Zendesk, Tidio, and Freshworks, and AI is reshaping customer service software.

Suggested ways to use this profile

Suggestions generated from the available profile data — not verified company facts.

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Starter sales email angles

Opening angles your AI Employee can adapt for outreach.

Open by acknowledging a challenge LiveChat is navigating, then position your solution as the fix.
Lead with respect for what LiveChat already does well, then offer a way to extend that advantage.
Reference a trend specific to the computer software industry to earn the first reply.

Suggested content topics

Themes to seed blog posts, newsletters, or social content.

A buyer's guide for computer software decision-makers.
How computer software teams are changing the way they evaluate vendors.
Practical ways companies like LiveChat are solving today's challenges.
What makes LiveChat stand out — and how to build on it.

AI Employee training prompts

Paste these into a Heynet AI Employee to put this profile to work.

Summarize what LiveChat does and who they likely sell to, then draft a cold email opener.
Acting as a computer software expert, list three pain points a buyer at LiveChat probably cares about.
Using LiveChat's mission and strengths, write three LinkedIn post ideas in their voice.
Review LiveChat's website (https://livechat.com) and suggest a personalized outreach sequence.

This AI-generated company profile is not affiliated with or endorsed by LiveChat.