Computer Software

Hiver

This profile gives Heynet AI Employees company context they can use to create more relevant emails, content ideas, and sales messaging.

Website
hiverhq.com
Industry
Computer Software
Founded
2011
Location
San Jose, CA, USA
Company size
201+ employees
LinkedIn
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What does Hiver do?

Hiver is a customer service software company headquartered in San Jose, California, with a large team in Bengaluru, India. It started by turning Gmail into a collaborative help desk and offers an AI omnichannel customer service platform. Thousands of teams use Hiver for support and operations.

How many employees does Hiver have?

Hiver has at least 201 employees.

When was Hiver founded?

Hiver was founded in 2011.

Hiver website and LinkedIn

The Hiver website is hiverhq.com. Its LinkedIn page is https://www.linkedin.com/company/hiverhq.

Hiver overview

Company summary

Hiver is a customer service software company headquartered in San Jose, California, with a large team in Bengaluru, India. It started by turning Gmail into a collaborative help desk and offers an AI omnichannel customer service platform. Thousands of teams use Hiver for support and operations.

Observed strengths

Hiver's Gmail-native approach makes adoption easy, and it has added AI and omnichannel features while keeping pricing accessible.

Potential challenges

Hiver competes with Zendesk, Freshdesk, Front, Gorgias, and Help Scout in a crowded help desk market.

Suggested ways to use this profile

Suggestions generated from the available profile data — not verified company facts.

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Starter sales email angles

Opening angles your AI Employee can adapt for outreach.

Open by acknowledging a challenge Hiver is navigating, then position your solution as the fix.
Lead with respect for what Hiver already does well, then offer a way to extend that advantage.
Reference a trend specific to the computer software industry to earn the first reply.

Suggested content topics

Themes to seed blog posts, newsletters, or social content.

A buyer's guide for computer software decision-makers.
How computer software teams are changing the way they evaluate vendors.
Practical ways companies like Hiver are solving today's challenges.
What makes Hiver stand out — and how to build on it.

AI Employee training prompts

Paste these into a Heynet AI Employee to put this profile to work.

Summarize what Hiver does and who they likely sell to, then draft a cold email opener.
Acting as a computer software expert, list three pain points a buyer at Hiver probably cares about.
Using Hiver's mission and strengths, write three LinkedIn post ideas in their voice.
Review Hiver's website (https://hiverhq.com) and suggest a personalized outreach sequence.

This AI-generated company profile is not affiliated with or endorsed by Hiver.