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Dixa is a Copenhagen-based customer service software company. Its agentic AI platform combines AI agents with tools for human agents to resolve customer conversations across channels. Dixa focuses on ecommerce and consumer brands.
Dixa has at least 51 employees.
Dixa was founded in 2015.
The Dixa website is dixa.com. Its LinkedIn page is https://www.linkedin.com/company/dixa.
Dixa is a Copenhagen-based customer service software company. Its agentic AI platform combines AI agents with tools for human agents to resolve customer conversations across channels. Dixa focuses on ecommerce and consumer brands.
Dixa offers a unified, conversation-based platform with strong routing and AI automation tuned for ecommerce, and it has a recognizable base of European consumer brands.
Dixa competes with Zendesk, Gorgias, Gladly, Kustomer, and Intercom, and has shrunk its workforce while competing against much larger, AI-heavy rivals.
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