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Aircall is a cloud-based, AI-powered customer communications company founded in Paris, with headquarters in Paris and New York. Its platform combines a business phone system with AI voice and messaging agents, real-time coaching, and more than 250 integrations with tools such as Salesforce and HubSpot.
Aircall has at least 501 employees.
Aircall was founded in 2014.
The Aircall website is aircall.io. Its LinkedIn page is https://www.linkedin.com/company/aircall.
Aircall is a cloud-based, AI-powered customer communications company founded in Paris, with headquarters in Paris and New York. Its platform combines a business phone system with AI voice and messaging agents, real-time coaching, and more than 250 integrations with tools such as Salesforce and HubSpot. Aircall serves more than 23,000 businesses in over 100 countries.
Aircall has a large customer base and a deep integration marketplace that makes it a default choice for CRM- and helpdesk-centric teams. It has added AI voice and messaging agents and acquired Piper AI to extend into revenue intelligence.
Aircall competes with RingCentral, Dialpad, Talkdesk, CloudTalk, and JustCall in a crowded cloud telephony market where AI agents are reshaping buying criteria. It must convert its SMB base to higher-value AI offerings while competing with platforms that bundle calling into CRMs and contact center suites.
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